First Contact: Telesales Specialists

First Contact works on behalf of a leading energy supplier, Utilita, delivering the highest quality sales and strategic output through expert telesales agents. We are an expanding contact centre with offices based in Newcastle and in the heart of Glasgow. After nearly doubling in size in the last 6 months, First Contact now has over 230 employees who are truly the heart and soul of the business – from their dedication and enthusiasm to the buzzing atmosphere.

Want to get a feel for the First Contact office vibe? Check out our social media pages (but don’t forget to give them a follow!).

An exciting & friendly work environment

When you work for First Contact you are part of a family on an exciting journey and everyone has the same goals from leadership to trainees. All our campaigns are based around our people as the people make the business. We try our best to make First Contact the best working environment we possibly can which is clear as more than 80 percent of our staff across both sites are promoted from within.

First Contact has a people come first policy and stepping foot into one of our call centre’s tells that story through the atmosphere and friendly staff you meet. We believe in doing things our way which may not be the typical call centre way, but it’s First Contact’s way and it works.

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The benefits of working at First Contact

Here at First Contact you’re not just a number, you’re an individual. Learn more about the perks and benefits of joining our vibrant, enthusiastic team by clicking the button below:

Our Benefits

‘Best Work Environment’ finalist at Scotland’s Best Employers Awards 2017

Looking for a new start? Choose First Contact!

If you’re looking for an exciting new opportunity, a generous basic salary, an uncapped bonus & a work environment unlike any other, then join our team at First Contact!

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